• Contact details: name, email, phone, company, and job title (when you fill out contact or inquiry forms).
• Service information: details about your HR needs, organizational size, and any documents you upload.

• Usage data: IP address, browser, device type, pages visited, and timestamps.
• Analytics: cookies and similar technologies via Google Analytics and Tidio to understand Site performance and visitor activity.

We use your data to:

• Respond to inquiries and deliver our fractional or consultancy HR services.
• Send service updates, proposals, and occasional newsletters (you may opt-out at any time via the unsubscribe link in any email).
• Improve our Site and tailor our service offerings.
• Protect against fraud, security threats, and unauthorized access.

We use cookies and third-party tracking tools to understand how visitors use our Site and to monitor visitor activity. These tools include:

• Google Analytics — used to collect anonymized data about Site usage, including pages visited, time on site, and general geographic location.
• Tidio — used internally to monitor visitor activity on our Site. The Tidio chat widget is not displayed to visitors; it is used solely for our own awareness of Site traffic.

These tools are only activated after you provide consent via our cookie banner. You can change or withdraw your consent at any time using the “Cookie Settings” link at the bottom of any page. You may also disable cookies in your browser settings, though some Site features may be affected.

We do not sell your data. We may share your information with:

• Vendors and sub-processors who help operate our Site and deliver our services (including hosting, email delivery, and cloud storage). These vendors are contractually bound to handle data only as directed by us.
• Legal authorities if required by law or to protect our rights.
• Business transfers (e.g. merger or acquisition), in which case data may transfer with the assets.

• Website hosting and infrastructure providers.
• Email delivery and communication platforms.
• Cloud-based document storage and collaboration tools.
• Website analytics (Google Analytics).
• Visitor activity monitoring (Tidio) — used internally only; the chat interface is not presented to Site visitors.

In the course of providing fractional or consultancy HR services, we may process personal data belonging to our clients’ employees, contractors, or job applicants. In these situations:

• Our clients act as the data controller — they determine the purpose and means of processing that data.
• Cinch HR Solutions acts as the data processor, handling that data solely on behalf of the client and under their instruction.
• Cinch HR Solutions is not responsible for the lawfulness of our clients’ data collection practices. Clients are responsible for ensuring they have obtained any necessary consents from their employees or applicants before sharing that data with us.
• Clients who are subject to GDPR or similar regulations may request a formal Data Processing Agreement (DPA) by contacting us at [email protected].

• Names, contact details, and employment history.
• Performance evaluations and disciplinary records.
• Compensation, benefits, and payroll information.
• Medical, disability, or accommodation information where relevant to an HR matter.
• Protected characteristics (race, religion, national origin, pregnancy status, etc.) where disclosed in the course of an HR engagement.

Cinch HR Solutions is based in the United States. If you are located outside the US, or if we process data on behalf of a client whose employees are located outside the US, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

We take steps to ensure that any international transfers of personal data are handled in accordance with applicable law, including through the use of contractual safeguards with our vendors where required.

Our Site may link to other websites. We are not responsible for their privacy practices — please review their policies separately before providing any personal information.

We employ standard safeguards — including encryption, secure servers, and access controls — to protect your information. All personnel with access to personal data are subject to confidentiality obligations.

In the event of a data breach that is likely to affect your rights or freedoms, we will notify affected clients and individuals as promptly as practicable and in accordance with applicable law.

No method of transmission over the internet is completely foolproof, and we cannot guarantee absolute security.

We retain personal data only as long as necessary to fulfill the purpose for which it was collected, deliver our services, or comply with applicable legal obligations — typically up to three years after our last interaction. Client employee data processed on behalf of clients is retained in accordance with our agreement with that client and deleted or returned upon request or engagement conclusion.

Our Site and services are not directed to minors under 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us immediately at [email protected].

Depending on where you live, you may have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict how we process your information.
• Withdraw consent at any time (without affecting past processing).
• Receive a portable copy of your data in a commonly used format.

If you are a California resident, you have the right to know what personal information we collect and how it is used, request deletion of your personal information, and opt out of any sale of personal information. We do not sell personal information. To exercise your California rights, contact us at [email protected].

To exercise any of these rights, please email us at the address below. We will respond within a reasonable timeframe and in accordance with applicable law.

This Privacy Policy is governed by the laws of the United States and the state in which Cinch HR Solutions operates, without regard to conflict of law principles. Any disputes arising from this policy or our data practices shall first be addressed by contacting us directly at [email protected] to seek an informal resolution.

We may update this policy from time to time. The “Effective Date” at the top of this page will reflect any changes. For material changes, we will make reasonable efforts to notify affected users or clients. Please check back periodically to stay informed.

Questions about this Privacy Policy, a data processing agreement, or how we handle your data? Reach us directly: